Chunky Boy® does not take any responsibility for delays in delivery or loss/damage to items once orders have been dispatched. Should delays or loss/damage occur, it is the responsibility of the customer to follow up with Sendle.

All postage fees associated with returns, exchanges and change of address are the responsibility of the customer.

DELIVERY TIMES - (this is a guide, please refer to your individual shipping notification for an accurate delivery time of your parcel).

Australia = 1 - 7 business days
New Zealand = 5 - 14 business days
Rest of the world = 5 - 28+ business days
Delivery times can vary and are completely out of my control. All standard post orders are sent (carbon neutral) via Sendle.

Please refer to your individual shipping notification for an accurate delivery time. The above shipping timeframes do not include the time it takes to hand make your order.