DELIVERY & RETURNS DELIVERY & RETURNS – Chunky Boy Knits

DELIVERY

🎁  AUSTRALIA - 1-7 business days

🎁  NEW ZEALAND - 5-14 business days

🎁  REST OF THE WORLD - 5-28 business days.

These timeframes are a guide for shipping times and do not include the time it will take to make your order. These times can change due to circumstances out of my control.

RETURNS

If there is a construction fault with your purchase, please contact me within 14 days of receiving your order to arrange an exchange or repair. Please feel free to contact me with any queries prior to purchasing to avoid confusion.

After this period, until the first anniversary of your order arriving, you can still contact me if any issues arise with our 365-day quality guarantee.

All products are made and carefully examined by me before being shipped. Some imperfections may occur due to being hand crafted, please enjoy the individuality of your knit.

All postage fees associated with returns, exchanges and change of address are the responsibility of the customer.

Chunky Boy™ is a one woman show! Due to being a small business, solely run by myself in every way! I am unable to accept returns due to change of mind or neglectful care.

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